South Dakota nursing home responsiveness requirements

Federal law sets the floor for every nursing home in the country. South Dakota layers its own licensure rules on top. Below is how the two line up on the duties that depend on somebody answering a phone — each one checked against the official source.

Who regulates nursing homes in South Dakota

Licensure chapter
ARSD art. 44:73 — Nursing Facilities
Survey agency
South Dakota Department of Health, Office of Health Care Facilities Licensure & CertificationComplaints: 605-773-3356Regulatory Compliance and Review Department
Long-term care ombudsman
1-833-663-9673
Reporting clock
ARSD 44:73:01:07 and 44:73:01:07.01; SDCL 22-46-9South Dakota imposes a flat 24-hour clock with a dual-notification structure: a nursing facility must report suspected abuse or neglect to the Department of Health through its online reporting system within 24 hours of discovery (ARSD 44:73:01:07), AND separately within 24 hours to the Department of Human Services, law enforcement, or the county state's attorney (ARSD 44:73:01:07.01), with the internal investigation results due to DOH within five working days. Individual health care professionals carry their own 24-hour statutory duty under SDCL 22-46-9. There is no state counterpart to the federal 2-hour serious-bodily-injury tier.Hotline: Facility reports to DOH go through the state's online incident reporting system at https://www.sdhls.org (provider use only); the DOH Regulatory Compliance and Review complaint line is 605-773-3356. Reports to the Department of Human Services / Adult Protective Services are made through Dakota at Home at 1-833-663-9673, or to local law enforcement or the county state's attorney.

Federal duties and the South Dakota equivalent

Abuse and neglect reporting

Who must be told when something happens, and how fast.

ARSD 44:73:01:07

The facility must report suspected resident abuse or neglect (and six other event types) to the Department of Health through its online reporting system within 24 hours of discovery, and report the results of its internal investigation no later than five working days after the event.

Each facility shall report any of the following events to the department through the department's online reporting system within twenty-four hours of the discovery of the event: ... (2) An incident or event where there is reasonable cause to suspect abuse or neglect of any resident by any person;
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ARSD 44:73:01:07.01

Separately from the Department of Health report, the facility must also report suspected abuse or neglect within 24 hours to the Department of Human Services, law enforcement, or the county state's attorney.

In addition to the reporting requirements in § 44:73:01:07, a facility shall report an event involving any reasonable cause to suspect abuse or neglect of a resident by any person, within twenty-four hours of the discovery of the event, orally or in writing, to the Department of Human Services, a law enforcement officer, or the state's attorney of the county where the facility is located.
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SDCL 22-46-9

Statutory mandatory-reporter duty: nurses, physicians, and other health care professionals who suspect abuse, neglect, or exploitation of an elder or adult with a disability must report within 24 hours, and knowing failure to report is a Class 1 misdemeanor.

who knows, or has reasonable cause to suspect, that an elder or adult with a disability has been or is being abused, neglected, or exploited, shall, within twenty-four hours, report such knowledge or suspicion orally or in writing to the state's attorney of the county in which the elder or adult with a disability resides or is present, to the Department of Human Services, or to a law enforcement officer.
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Physician availability

Whether a physician has to be reachable around the clock, and who covers when the attending is not available.

Federal 42 CFR § 483.30 F713 F710
ARSD 44:73:05:04

A resident's physician, PA, or nurse practitioner must arrange coverage by an alternate practitioner whenever they are unavailable.

A resident's physician, physician assistant, or nurse practitioner shall arrange for the care of the resident by an alternate physician, physician assistant, or nurse practitioner during the physician's, physician assistant's, or nurse practitioner's unavailability.
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ARSD 44:73:05:02

South Dakota expressly incorporates the federal physician-visit requirements of 42 C.F.R. 483.30(c) by reference and bars delegation of tasks the federal rule requires a physician to perform personally.

The facility shall follow the physician visit requirements as outlined in 42 C.F.R. § 483.30(c) (September 17, 2024).
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Licensed nurse coverage

Nurse staffing rules, and any duty to respond to telephone calls from the facility.

Federal 42 CFR § 483.35(e) F731
ARSD 44:73:06:07

A licensed nurse must be in charge of nursing activities on every tour of duty, with staffing adequate to meet residents' total care needs at all times.

A facility shall maintain a licensed nurse in charge of nursing activities during each tour of duty. The director of nursing may not serve as charge nurse in a facility with an average daily occupancy of sixty or more residents. The facility shall have adequate staff to meet the resident's total care needs at all times.
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ARSD 44:73:06:03

Every nursing facility must have a full-time registered nurse serving as director of nursing during the day shift, who may not also be the administrator.

A facility shall have a full-time registered nurse designated as the director of nursing who is responsible for the organization of the entire nursing service and who serves during the day shift.
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Resident telephone access

The resident's right to reach the outside world by phone, privately.

ARSD 44:73:11:08(5) and (9)

Under the privacy and confidentiality right, a facility must permit each resident to meet, associate, and communicate with any person of the resident's choice in a private place within the facility, and to access and use a telephone without being overheard.

A facility shall provide for privacy and confidentiality for the resident. A facility shall permit residents to: ... (5) Meet, associate, and communicate with any person of the resident's choice in a private place within the facility; ... (9) Access and use a telephone without being overheard.
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Emergency communication plan

Keeping emergency contact lists current and reachable.

Federal 42 CFR § 483.73(c) E-0029 E-0030 E-0031

We have not mapped a distinct South Dakota provision to this federal requirement. The federal rule still applies in South Dakota.

Resident call system

How a resident summons staff, and where that signal lands.

Federal 42 CFR § 483.90(g) F919
ARSD 44:73:12:41

Detailed nurse-call requirements: a staff call system at every bed, resident toilet, and bathing facility that registers visually and audibly at the staff station, with corridor-intersection signals and specific rules for wired versus wireless systems.

A facility shall provide a staff call system for resident use to summon assistance from staff. The system must be capable of being easily activated by the resident and must register both visually and audibly at the staff station. In a multicorridor nursing unit, additional visible signals must be installed at each corridor intersection. The system must be utilized and maintained in a way that ensures the system is a consistent and effective means for a resident to alert staff of the need for assistance.
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ARSD 44:73:02:18(3)

As an occupant-protection duty, the facility must provide a resident-activated call system at each bed and in resident toilet and bathing rooms that registers at the staff station serving the unit; wireless systems are allowed.

Provide a call system for each resident bed and in all toilet rooms and bathing facilities routinely used by residents. The call system must be capable of being easily activated by the resident and must register at a staff station serving the unit. A wireless call system may be used;
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Quality assurance

The program that is supposed to catch all of the above.

Federal 42 CFR § 483.75 F865 F867 F868
ARSD 44:73:04:17

Each facility must run an ongoing quality-assessment program with facility standards, interdisciplinary review to find and correct deviations, resident satisfaction surveys, utilization review, and documented reporting to the governing body.

Each facility shall evaluate the quality of services provided to residents on an ongoing basis. The evaluation must include establishment of facility standards, interdisciplinary review of resident services to identify deviations from the standards and actions taken to correct deviations, resident satisfaction surveys, utilization of services provided, and documentation of the evaluation and report to the governing body.
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Proving it, rather than assuming it

Every duty above depends on a phone being answered. ResponseProof places scheduled, recorded, AI-scored test calls to the lines that matter in your South Dakota facility and hands you a timestamped record you can put in front of a surveyor.

Start a pilot → See the contact roster program

Citations were verified against the official source and then re-checked by an independent review. Regulations change; confirm the current text before relying on it. This page is orientation, not legal advice.